Our play space is open Monday-Saturday, 9.30am-3.30pm. Learn more.

Te Tomopai

Accessibility

Accessibility map

Building guide

Nōku te Ao Capital E is located inside Te Matapihi ki te Ao Nui, at 65 Victoria Street, Wellington Central. The play space is located on Te Papa Waenga Mezzanine, and the Digital Studios are located on Te Papa Tuarua Level two. 
See the building guide to learn about the different spaces within Te Matapihi ki te Ao Nui you may find us.
Nōku te Ao Capital E is located at 4 Queens Wharf, Te Aro, Wellington. On the ground floor are PlayHQ, the front desk, bathrooms, offices, and a lift. On level one are the MediaLab and OnTV digital studios.
Download the Accessibility Map.

Getting here

Nōku te Ao Capital E is in the heart of Wellington City. To reach us, take a 10-minute walk from Lambton Quay. For more information on bus stops and timetables, you can plan your journey on the Metlink website.
It is a 20-minute walk from Wellington Train Station to Nōku te Ao Capital E. Cross onto Waterloo Quay from Bunny Street and soak in the breathtaking view while you take a stroll alongside the Wellington Waterfront, all the way to The Boatshed, use the pedestrian crossing to cross Jervois Quay onto Harris Street where you can use the Harris Street entrance to enter Te Matapihi ki te Ao Nui. You will find our play space on the Mezzanine level and our learn space for schools on level 2.

Loading zone and accessible car parks

There are four accessible car parks in the basement of Te Matapihi ki te Ao Nui for public use. You enter the basement from Harris Street. There is a barrier arm to access this space, use the intercom and an attendant will let you in if there are parks available.
These parks aren’t bookable in advance. This is strictly controlled by staff and is for mobility parking permit holders only. To find accessible parking in central Wellington, click here for mobility parking spaces. 
There is a 15-minute loading zone outside Nōku te Ao Capital E, which is monitored by Wellington City Council parking attendants.  
There is one accessible car park outside the front entrance to Te Waka Huia o Ngā Taonga Tuku Iho Wellington Museum. This is strictly controlled by staff and is for mobility parking permit holders only. This accessible car park is available to mobility parking permit holders visiting Nōku te Ao Capital E.  
To find accessible parking in central Wellington, click here for mobility parking spaces. 

Accessible amenities and services at Nōku te Ao Capital E

  • Level access to the play space and learn space via double manual doors. 
  • An accessible area for retail transactions at the front desk.  
  • An accessible unisex toilet in the play space.  
  • Certified service dogs are welcome.  
  • Lift access to Te Papa Waenga Mezzanine (play space) and Te Papa Tuarua level 2 (learn spaces).

Accessible amenities and services within Te Matapihi ki te Ao Nui

  • Step free entrances with wide automatic doors
  • Lift access
  • Te Whaitua Mārū Low Sensory Space on the ground level
  • A WiFi-based hearing assistance system

Play space access

The play space is accessed from a double manual door entry on Te Papa Waenga Mezzanine and is wheelchair accessible. The activities in the play space are for children under five years, so many are low to the ground. However, the play space is staffed with a Nōku te Ao Capital E team member who can assist with any of the activities. 

Accessibility kits for tamariki

The play space has a sensory accessibility kit available for any tamariki that may need it. Please feel free to ask for it at the front desk. The kit includes: 
  • Polarised sunglasses 
  • Earmuffs 
  • Sensory toys 
  • A soft weighted blanket 

OnTV and MediaLab access

The learn space (OnTV and MediaLab) is located on level 2 in Te Matapihi ki te Ao Nui. They can be accessed via lifts, escalators (up only) or stairs.
The Digital Education suite (OnTV and MediaLab) is located on level one at Nōku te Ao Capital E. They can be accessed via an elevator from TSB Arena foyer next door. If this is required, please let our education booking team know when booking at education@experiencewellington.org.nz and let a Nōku te Ao Capital E team member know when your school arrives for its scheduled education session, and they will provide further information.  

Companion/support person ticketing

Companions/support people can obtain complimentary tickets to paid exhibitions, events and programmes they are attending with a ticket holder. 
Please get in touch with us by email [email protected] or by phone + 64 04 913 3740 once you have purchased your ticket to arrange the complimentary companion/support person ticket. 

Safety management plans

Our spaces safety management plans are being updated for our new home, Te Matapihi ki te Ao Nui Central Library, 65 Victoria Street, Wellington Central, 6011, and will be available shortly.  
 

Safe spaces statement

Nōku te Ao Capital E strives to provide a safe space for all, regardless of gender identity and expression, sexual orientation, physical ability, appearance, neurodiversity, physical appearance, body size, ethnicity, nationality, race, age, or religion.  
Harassment and harmful behaviours towards anyone at our sites including our staff, other visitors, artists, or contractors will not be tolerated. Perpetrators of such behaviour will be asked to leave immediately.  
Harassment and harmful behaviour include but is not limited to:  
  • Racist, sexist, classist, transphobic, homophobic, ableist, religiously bigoted comments.   
  • Intimidating and bullying behaviour.   
  • Failure to respect other’s boundaries.   
  • Inappropriate sexualised behaviour or advances.  
Our goal is that all people feel supported and welcomed in our spaces, and we take your safety and wellbeing seriously. If you have any concerns, and/or experience any inappropriate behaviour while you are here, please notify a member of our staff, or email us on [email protected].